How much does the service cost?+
Vending has no operating cost for your company: we install, stock and restock, and each employee pays for what they buy. The coffee service is quoted to fit your team size and consumption; we send you a proposal after a free site visit.
Is there a minimum contract?+
Yes, our agreements have a 6-month minimum term.
What happens if a machine breaks down?+
We respond fast and can schedule the service visit the same day. Service is handled by our own team, not a third party.
How often do you visit?+
It depends on each client's consumption. Each coffee machine makes up to 250 drinks a day without a visit, and on vending machines telemetry tells us what to restock before it runs out.
How do employees pay at the vending machines?+
By card, Yappy, Vale General or cash, right at the machine.
How does the company pay for the coffee service?+
With a monthly digital invoice you can pay by Yappy, credit card or ACH. Completely paperless.
What's needed to install the machines?+
For the coffee machine: a 110 V outlet and a ¼" water line (or a self-contained tank if there's no line nearby). For the combo vending machine: an outlet and about 89 cm of depth. We check everything during the free site visit.
Where do you provide service?+
In Panama City. If your company is elsewhere, message us and we'll look into it.